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Software is our best friend, but also our worst enemy at times.

13 September 2017  |   by Laurence Chandler   |   No comments

This article was oriniginally published by Annika on Lets Do Video

Software is our best friend, but also our worst enemy at times. There are a whole host issues we can face when meeting, all because of software.

Downloads are required from time to time for various applications. Where it is to download flash or to load an application. We have become accustomed to it and almost taken it as a part and parcel of using services online. However, trends are changing and your expectations should change as well.

Software downloads can deliver substantial issues which you may have experienced first hand or heard about from colleagues and friends. It is good to have an understanding of how meeting downloads are potentially hindering your meeting turn out. Here are our five key points on how browser-based meeting solutions can help you to overcome these issues.

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How web conferencing programs bring value to your customers

7 September 2017  |   by Annika Haataja   |   No comments

The demand for better relationships and greater added customer value have grown extensively in the past 10 years or so. This is mainly a result of growing global competition. Something that forces suppliers to create more value to customers. Customers, whether they are other companies or end-users, are constantly becoming more demanding and they tend to invest in more valuable relationships. With all these constant changes, companies have had to change the way they interact with customers. Through developed online services companies are able to directly manage their customer relationships. Traditional communication methods are not enough to respond to the changing needs of client companies. Thus, new types of communication tools need to be adopted. One of which are web conferencing programs.

Web conferencing programs will help you create customer value and get more happy customers

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Understanding what to work towards with the product roadmap

6 September 2017  |   by Laurence Chandler   |   No comments

Sticking the finger up in the air and just going with the wind is not what we do for product development. In fact, we work towards the complete opposite. All product developments and enhancements take more than just throwing ideas around. We have limited resources. We have to make sure each product development phase has been meticulously analysed. Any development we make must be risk free and deliver a true benefit to our users.

Sure, there have been a handful of developments which didn’t work out as expected. This is part and parcel of building an ever evolving solution. Not quite Darwinism, but the same principles.

We conduct extensive research to draw up a shortlist of developments. Using emerging technologies/improvements is our first starting point. Similar to when we started development in 2011. We noticed the emerging technology that is WebRTC. We spent substantial amounts of time understanding the technology and ready about it before we went ahead and began incorporating it into our solution.

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6 steps to getting employee buy-in on a web conferencing solution

5 September 2017  |   by Annika Haataja   |   No comments

You have done your research and figured out how a web conferencing solution can be beneficial for your company. Maybe you want to create a more collaborative environment. Or you face challenges that you want to overcome with web conferencing. Or maybe you simply want to save some money. Whichever your reason, you have decided to deploy a new web conferencing strategy. Great! Now you face one issue: how to make a change so big that if affects your organisation’s way of working? Big changes don’t come easily in organisations. And employees don’t always welcome change with open arms. So here it is, some insider tricks on overcoming change management with your team.

How to make your employees buy in a web conferencing solution

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